Refund policy

 

Irish Enterprises believes in helping its customers as far as possible and has therefore adopted a liberal cancellation and refund policy.

Order Cancellations:
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have already been communicated to the vendors/merchants and they have initiated the process of shipping.

Exceptions (Perishable Goods):
Irish Enterprises does not accept cancellation requests for perishable items such as flowers, food, or similar products. However, a refund/replacement can be issued if the customer establishes that the quality of the delivered product was not satisfactory.

Damaged or Defective Products:
In case of receipt of damaged or defective items, please report the issue to our Customer Service team. The request will be entertained only once the merchant has checked and confirmed the same at their end. This should be reported within 7 days of receiving the product.

If you feel that the product received is not as shown on the site or does not meet your expectations, you must notify our Customer Service within 7 days of receipt. After reviewing your complaint, the Customer Service team will make an appropriate decision.

Products with Manufacturer Warranty:
For items covered by a manufacturer’s warranty, customers are advised to refer issues directly to the manufacturer.

 

 

Refund Timeline:
In case any refund is approved by Irish Enterprises, it will take 6–8 business days for the refund amount to be processed and credited back to the customer.